Succession

Playing the long game for infrastructure development

Commissioning client

SVP of Strategic Communications

Industry

Infrastructure development

Business type

Ownership model

Construction

Family-owned

No. of employees

1,200+

Capabilities

Organization

Year founded

1952

Scale

Phase

2018-present

Years of collaboration

Strategy, Influence, Leadership

MEB category

Business strategy

Function

Strategic planning

Focus

  • Executive counsel

  • Organizational strategy

  • Strategic planning design & implementation

  • Corporate, executive, internal communications

  • Brand strategy

  • Consensus building

  • Leadership alignment

  • Leadership development

Commissioned by SVP of Strategic Communications to move the earth for the folks who move the earth, or - more specifically - design, facilitate and consult for the executive team’s strategic planning effort + implementation.

UNITE | GROW | EXPAND

  • Engineer first-ever collaborative strategic planning experience & implementation

  • Rally and unite executive leadership team

  • Determine short-range strategies to break an historic revenue mark

  • Outline long-range strategies for expansion

VISION | PROCESS | ROADMAP | DIRECTION

  • A shared vision, framework and vernacular

  • A process for weighing and deliberating business and operational priorities

  • Clear, aspirational yet pragmatic business objectives and revenue goals

  • A phased roadmap comprised of each executive’s operational plan as aligned to business objectives

Long range

  • In 2021, Designed and launched first-generation Phillips Leadership Academy and retreat. In 2023, according to the strategic plan, PIH contracted an industry-specific consultancy to establish official executive leadership track and development program.

  • Officially reorganized corporate services and family of brands under Phillips Infrastructure Holdings

  • Set and achieved new goals, year-over-year, including fostering a values-aligned organization from the top down

  • Advanced hiring and people development standards

  • Created footprint for supplier diversity program

  • Established business continuity plan

  • Through executive and internal communications, established and expanded values-aligned business and culture

  • Refined brand families and brand marketing strategies to align with business priorities and values

ALIGNMENT | TRANSPARENCY | COLLABORATION | ENDURANCE | ADVANCEMENT

Short range

  • Achieved a fully-aligned and engaged executive leadership team who enjoy pride of ownership and accountability over their respective pieces of the business

  • Established transparency leading to greater and proactive cross-functional collaborations

  • Developed agility in their execution and timelines, and endurance for complex systemic adjustments or course corrections

  • Exceeded revenue targets ahead of schedule, eventually crushing gutsier goals year-over year

  • Set commissioning client on path to a senior executive role (now SVP)

  • Established official vision and strategic direction

work products

Marcom reorg case study

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